Businesses must use their real name, but consumers do not. Consumers can use an alias, for example, James Bond. But keep in mind, James, the businesses might call you “Mr. Bond” and you will need your real name if you want to convert points to dollars.
Only you and representatives of Kudoz can see how many points you have.
Each person or entity should have only one account. For a person that is the sole proprietor of a business member, they can also have an individual, consumer account. Also, you will need a real cell phone number and email address to open the account for verification purposes.
Yes. Businesses only know how many points you spend with them, they have no knowledge of your total points.
Go to your account and then select cash-out. Complete the online form to finish the withdrawal process.
No. You must be a customer of a business member to recommend them to a friend.
When you sign into a business it will see if you are already one of its a customers. Initially, a business will invite its customers to add it to their favorite businesses. The business will provide you with a QR code or link that will sign you up as one of its customers automatically. You can also just sign-in at the business.
Recommendations can be sent through email, text, the Kudoz app, or in person by scanning a QR code. In the future, recommendations will also be able to be sent through social media.
Recommendations can be received by email, text , through the messaging feature in the Kudoz app. or in person by scanning a QR code. In the future, recommendations will also be received through social media.
After a recommendation is received and accepted, it will stay in the wallet on your Kudoz app until used or it expires.
The recommendation will last as long as the recommendation is still being offered by the business or until you use it.
If you have received recommendations for the same business from 2 different people, you will only be able to use one of the recommendations. This is to ensure that the business still profits from your patronage. You will decide which recommendation you keep.
Yes. In order for a business to be recommended to you, you must be a new customer.
There are a few ways to find out if a business is a member of the Kudoz Network. First, is to try looking them up on our app through the “find” button, which will help you identify businesses that are members. If you’re physically in the business, you can ask one of the employees or look around the business for a sticker that identifies it as a member.
You can find what incentives are being offered by businesses by clicking on their profile within the Kudoz app. Then, click on the button that says “view all referrals” to find all the incentives being currently offered.
Yes! Kudoz is free for all customer members.
Yes. You can receive a Kudoz recommendation without being a member, but you will be unable to use it unless you become a member.
Kudoz rewards points do not expire. They will always be there until you use them in a Kudoz business or exchange them for cash.
1 Kudoz reward point is equal to $1 USD.
Kudoz awards social points for your activity within the network. The more you use Kudoz the more points you earn. Having more social points will allow you to go up social levels.
There are no direct awards for moving up social statuses, such as getting extra points. However, a higher status indicates how strong of an influencer you are. Businesses are able to see your social status when you check in, and a higher status will let them know that you are a very important customer. This may lead to rewards from the business, like a free appetizer or a free drink, but these rewards are not guaranteed and not monitored by Kudoz.
Social levels, or statuses, are determined by the total number of social points you earned during that year and the previous year. Similar to frequent flyer programs, your status earned the previous year sets the minimum level you will have the following year. Your social status is shown as a color background behind your profile picture. Your account page will tell you how many points are needed to reach the next level.
Kudoz doesn’t tell anyone what businesses you frequent. Kudoz is based upon word of mouth marketing where you tell your friends what businesses you frequent and you tell the businesses that the person you have referred to them is your friend. Some of the details about your activity as it is related to the recommendation is shared among the participants to the referral.
The two OSS systems that currently support Kudoz are Android and Apple iOS.
Kudoz has a website portal as way to centralize all of our information. The website is a way to facilitate new business, answer questions, and give potential members information about Kudoz. Eventually the app will also be available on the website. Finally, business members access the business portal via the website. In the business portal they will be able to access their dashboard, buy and cash-in points, advertise, send messages to customers, change the companies profile, incentives and rewards and other features.
The business owner or highest level manager controls the business member’s Kudoz account.
If your Kudoz points are pending, it is because the business who sent them to you doesn’t have enough and has to buy more.
The business that you made a successful referral to is responsible for paying you your earned Kudoz points.
For businesses cashing out Kudoz Points, there is no fee associated. However, for customer members, a 2% fee will be enacted when you cash out your Kudoz points.
A business member can use Kudoz as a customer loyalty program if they desire and send coupons or points out as a “thank you” to loyal customers.
Yes. On the referral section there is an option a business can choose that allows them to decide how many times you will get paid for a referral and how much.
Some business members allow return of their purchased product for a specific period of time. A business member is allowed to wait until the return period has expired before rewarding the points earned from the sale. Visit that business member’s profile to see if they have a return period that will delay the rewarding of points. If no such period is listed in the profile, please confirm with your friend that they used your recommendation (check their transaction history and recommendations in their wallet through business find). If they used YOUR recommendation and they have a transaction record of the purchase using the recommendation, please contact Kudoz.
Yes. A business can condition rewards based on your continual visit to their business.
As of right now, yes. You must be a company within the USA. However, in a few years we have plans to expand internationally and once that happens, anybody can join.
Yes. If you have a special customer with different priority to your business that you would like to separate out from general membership, you can send them special codes.
Yes. Anybody is welcome to become a member of Kudoz. Kudoz is a great way to collect and earn donations.
No. The not-for-profit, charity or social organization member doesn’t have to be a customer of the business member to make a recommendation to its members. This is an exception to the rule that you must be a customer of a business to recommend it. This exception is allowed for these organizations because it is assumed that its members are customers of the business members.
This feature will be available soon.
When you sign into a business, you are giving them your name, your photo or image, your profile and access to you via the messaging feature and your social status.
No. They can contact you via the message feature. However, if there is an emergency (i.e., possible food poisoning) the business member can contact Kudoz and Kudoz will contact you.
Simply click on the business profile by using the “find” button and the profile will include an email and a phone number or you can contact them through the messaging feature.